Media Appearances

Scroll through Top Articles, Recent Appearances and Podcasts featuring Jennifer.

Greatest Hits

“You’re so resilient” Isn’t the Compliment We Thought it Was. Why it’s Time to Rethink This Important Trait
Article, Fortune Raven B Article, Fortune Raven B

“You’re so resilient” Isn’t the Compliment We Thought it Was. Why it’s Time to Rethink This Important Trait

Jennifer Moss, author of The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It, explains that processing of all of these challenges tap the brain’s “surge capacity,” similar to an influx of patients in an emergency room in which, at some point, resources run out. We can’t simply muster resilience from a state of total depletion.

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Why Gen Xers Are Struggling With Remote Work
Article, WorkLife Raven B Article, WorkLife Raven B

Why Gen Xers Are Struggling With Remote Work

When it comes to remote work, Gen X seems to have mixed emotions. It’s a challenge employers are faced with as they try to reshape what the future of work looks like for a range of job candidates — and what that marketability looks like for those applicants. It’s something Gen Xer Jennifer Moss regularly discusses with friends. “Burnout is a big factor for this group because it takes a lot more work to work,” said Moss, author of Unlocking Happiness at Work and The Burnout Epidemic: The Rise of Chronic Stress And How We Can Fix It.

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What To Do About Burnout
Article, Forbes, Burnout Raven B Article, Forbes, Burnout Raven B

What To Do About Burnout

Moss and I spoke about the root causes of burnout, how to spot it in your teams, and some practical solutions to help your teams alleviate—and prevent—burnout. According to Moss, it’s critical for leaders to be aware of when and why team burnout occurs. Three key reasons Moss identifies in her book are: unsustainable workload, lack of relationships, and lack of recognition and autonomy from team leaders.

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How Purpose And Employee Empowerment Can Stop Burnout
Article, Burnout, Forbes Raven B Article, Burnout, Forbes Raven B

How Purpose And Employee Empowerment Can Stop Burnout

Burnout has become a global phenomenon that affects a wide range of professions, reduces productivity and hurts the overall economy. It also takes a social and psychological toll on those who suffer from it. Moreover, trying to simply decrease stress and schedule relaxation time is not working to stop what Jennifer Moss calls, the burnout epidemic.

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The New Office On The Go: How We Went From The 9-to-5 To The 24/7
Article Raven B Article Raven B

The New Office On The Go: How We Went From The 9-to-5 To The 24/7

Back in the early ‘90s, only a choice few could afford the convenience of a mobile office. How rare was it to have an office in the car? Well, rare enough that we devoted an entire March 1990 article, The Ultimate Office on Wheels, to exploring how top executives were using new devices like cell phones, car faxes and mobile computers to take their work on the road.

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Measure Your Level of Job Burnout with this Simple Visual Scale
Article, Burnout, Fast Company Raven B Article, Burnout, Fast Company Raven B

Measure Your Level of Job Burnout with this Simple Visual Scale

Last year, more than half of workers said they were flaming out. Today at least a quarter of the 15,000 people across 15 countries that McKinsey Health Institute surveyed in August said they were experiencing burnout. People are still leaving their jobs because they’ve flamed out, and in some industries, such as education, healthcare, and retail, emotional exhaustion is getting worse, says Jennifer Moss, a journalist and author of the book The Burnout Epidemic.

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Burnt Out At Work? You Need Friends.
Article, Burnout, Forbes Raven B Article, Burnout, Forbes Raven B

Burnt Out At Work? You Need Friends.

While burnout can stem from many sources, a key contributor is feeling lonely at work. Many of the leaders I talk to report heightened feelings of loneliness in our hybrid and remote workplace world. Consider this question: when is the last time you felt like you had friends at work?” You may have been fire hosed with the message: “work is for work: find your friends elsewhere.” Yet friends can greatly improve your experience of your work - not to mention, your effectiveness.

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Burnout: The Lurking Condition You Can’t Afford To Ignore
Article, Burnout, Forbes Raven B Article, Burnout, Forbes Raven B

Burnout: The Lurking Condition You Can’t Afford To Ignore

Back in the old days - you know, pre-pandemic - 'burnout” was a term often tossed around to describe the condition of people who were simply tired of (or from) their jobs. In today’s workplace, burnout is a real deal condition that’s dangerously affecting millions of people. In addition to the horrendous cost to employee engagement and productivity, burnout literally has life and death implications for the people who suffer from it.

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The Dark Side Of Employee Engagement Is Passion Fatigue
Article, Well-Being Raven B Article, Well-Being Raven B

The Dark Side Of Employee Engagement Is Passion Fatigue

All organizations want an engaged workforce, with employees who care about what they do. But what happens when employee engagement becomes toxic?

Engaged workers are every leader’s dream. Let’s say you have an employee who genuinely loves what they do. They come in to work early, give tasks their full attention and elevate the performance of those around them. They never seem to wear out and you can count on them to pick up the slack when others are sick or on leave. But lying dormant below this employee’s zest for work is a huge risk.

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The Pandemic Changed Us. Now Companies Have to Change Too
Article, Work, HBR Raven B Article, Work, HBR Raven B

The Pandemic Changed Us. Now Companies Have to Change Too

Working under the weight of chronic stress, financial insecurity, and collective grief forced people to work harder and longer to get to the same goals. We became exhausted, self-efficacy decreased, and cynicism grew. It’s no wonder that people eventually hit the wall. But it was still shocking when nearly half of the global workforce said, almost simultaneously, “I quit!”

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Podcasts