Media Appearances

Scroll through Top Articles, Recent Appearances and Podcasts featuring Jennifer.

Greatest Hits

Rapid workforce change is increasing workload. Managers should ask ‘What do we need to subtract?’
Article, Work, workload Jim Moss Article, Work, workload Jim Moss

Rapid workforce change is increasing workload. Managers should ask ‘What do we need to subtract?’

The workplace has undergone a rapid transformation over the past few years, driven by the pandemic and the rise of artificial intelligence (AI). The shift to remote work and increased reliance on technology has created both new opportunities and challenges. Jennifer Moss, a workplace cultural strategist and author of The Burnout Epidemic, emphasizes that burnout is a direct result of unmanaged workplace stress, particularly in the context of these accelerated changes. The World Health Organization (WHO) recognized burnout as a work-related condition in 2019, underscoring the need for employers to take responsibility for the mental health of their teams.

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3 Strategies for Building 2024’s In-Demand Skills
Article, Work Jim Moss Article, Work Jim Moss

3 Strategies for Building 2024’s In-Demand Skills

According to the World Economic Forum’s Future of Jobs Survey, cognitive skills and social/emotional intelligence are the most critical core competencies for future readiness. The survey analyzed 803 companies, collectively employing more than 11.3 million workers across 27 industries and 45 economies from across the world. “More than 70 percent of companies surveyed consider creative thinking and analytical thinking to be the skills most expected to rise in importance between 2023 and 2027.”

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Intervening Upstream: Why Firms Must Lead in Preventing Burnout
Article, Burnout Jim Moss Article, Burnout Jim Moss

Intervening Upstream: Why Firms Must Lead in Preventing Burnout

Burnout is a hot topic right now. Yes, individuals have the responsibility to learn and use techniques to manage their stress, obligations, well-being, and mental health. But firms and legal organizations also bear responsibility for creating systems and workplaces that do not create scenarios where burnout is all but inevitable.

It’s time to look at our firms and organizations, quit pulling people out of the river, and start going upstream to figure out why people keep falling into the river of burnout.

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Podcasts