Jennifer Moss

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The Burnout Pandemic

In the burnout pandemic, burning out becomes an organizational challenge for lasting change.

Even offering employees a week off to de-stress doesn’t help if they have to come back to the same stress.

Summary: The persistent conversation surrounding burnout isn't unwarranted, especially in our contemporary fast-paced world. Now, with the global pandemic, the issue has further intensified, leading to what Jennifer Moss terms as "The Burnout Pandemic". Moss, an accomplished journalist and international public speaker, emphasizes that the topic, though prevalent, is widely misunderstood. "We’ve had what felt like an acute emergency situation that’s lasted almost two years," she states, pointing out the continuous macro stress as a major burnout catalyst.

However, it's not all grim. Moss underscores a significant shift in perception. Burnout, once considered an individual's issue, is now being recognized as an organizational challenge. This collective realization ensures that burnout and fatigue are no longer seen as personal failings but as systemic issues that need to be addressed at an organizational level.

Moss optimistically notes the increased workplace discussions around mental health and the rise of telehealth services. These initiatives, coupled with a newfound shared empathy amongst leaders and executives, are changing the narrative. "What matters has changed," Moss remarks, indicating a shift in job priorities.

While acknowledging the severity of overwork, which accounts for nearly 2.8 million deaths annually, Moss elucidates that it's just one of six burnout triggers. From poor workplace relationships to a perceived lack of control, the causes are manifold. "We measure burnout via exhaustion, engagement and cynicism," Moss comments, indicating the deeper nuances of the issue.

Quotes about Burnout By Jennifer Moss

“Burnout is an organizational problem, not a personal problem.” - Jennifer Moss

“Real solutions offer agency and flexibility and choice to manage your workload however you see fit.” - Jennifer Moss

“Burnout shouldn’t be a problem that you have to deal with yourself on your own time.” - Jennifer Moss