Journalist, author and workplace expert Jennifer Moss looks at the workplace phenomenon that has been trending across social media, and whether it can be fixed. 

You may have seen this trend online, but what exactly is quiet quitting, why are people doing it, and what can be done about it? Jennifer talks about how quiet quitting is when employees put in the minimum amount of effort to keep their jobs, but don't go the extra mile for their employer. The pandemic hugely escalated our workloads, including many more meetings, emails, and working hours, and people are feeling exhausted and burned out. 

Jennifer described the three groups who are quiet quitting:

• The Survivors, who are maxed out and disengaged, and completely exhausted.

• The Opt-Outs, who have been leaning in and going above and beyond without any reward, so it no longer makes sense to keep working so hard.

• The Bad Actors, who are the 10% who are taking advantage but would likely be disengaged regardless. 

Jennifer spoke about the cost of quiet quitting on employers and the economy, as well as employees. She tells us that we should see this trend as a cry for help, and an opportunity to re-engage a disengaged and exhausted workforce.   

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